Return & Refund Policy

Thank you for shopping with us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item must be:

Unused and in the same condition that you received it
In its original packaging
Accompanied by the receipt or proof of purchase

Non-returnable items

Certain types of goods are exempt from being returned, including:

Perishable goods (e.g. supplements with broken seals)
Digital products (downloads)
Gift cards

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return policy, please contact us at:
📧 support@neurodrops.com